Support
Need a hand? Check the FAQ below, and if you don't find your answer, email us directly.
Frequently asked questions
Is anything uploaded?
No. Cachera is fully offline and requests no network access. Your photos never leave your device.
Are redacted areas really gone?
Yes. On export the black blocks are flattened into the page bitmap — there is no recoverable layer beneath them in the PDF.
Why does the picker only show some photos?
Cachera uses Apple's system picker, which only shares the photos you select. This is by design.
What does PRO unlock?
PDF export (and inserting the redacted result from the iMessage extension). It's a one-time purchase — no subscription, no auto-renewal. Restore it anytime from Settings → Purchase.
Where are my exported PDFs?
They're created on demand and shared via the share sheet (Save to Files, AirDrop, Print…). History is off by default; enable it in Settings → On-device data.
Is there a subscription?
No. Cachera is a one-time purchase ($9.9 / ¥9.9 in China) with no subscription and no auto-renewal.
Which devices are supported?
iPhone and iPad running iOS 17 or later.
Contact
Email: [email protected]. We'll get back to you as soon as we can.